Orders must be placed by 1 pm PST to start processing the same day. Processing time takes 1-2 business days. Orders placed after 1:00 pm, PST will begin processing the following business day. Once your order ships, you’ll get an email with a tracking link. Tracking information can take 24-48 hours to update.
Delivery times are based on orders placed between Monday-Friday (excluding weekends and holidays). Manetame.com offers FREE STANDARD SHIPPING on all orders shipped within the contiguous USA after $25 and over (excluding taxes and discounts). Our free shipping offer is available on select items only. All orders below $25 within the contiguous USA will incur a flat rate of $5.99. All orders shipped to Alaska, Hawaii, and U.S. territories will incur a shipping fee based on weight, dimensions, and distinction.
International shipping costs may vary. Please contact us for a quote at [email protected].
MANE TAME shall not be liable for any lost, stolen, custom fees, custom duties countries may apply, damaged packages, or for any delay caused by act or default of the shipping carrier. MANE TAME is responsible for orders until they leave our warehouse facility ONLY. Once tracking is received, it is between the shipping company and the customer to ensure the goods arrive safely.
Please be aware that in the event that a delivery address is submitted incorrectly or mistyped when an order is placed, MANE TAME assumes no responsibility. We will work to get the package to you, though an address error can incur a turnaround time of up to 3 weeks once the package has left the warehouse.
Please notify our customer service team within 15 days after tracking states “delivered” regarding any questions on your order.
City taxes are based on the destination. Orders made outside California have no sales tax.